últimas ofertas de Técnico logística.

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2 trabajos encontrados de Técnico logística

filtros:
  • temporal
  • técnico logística
  • Customer Service Front Office Responsible

    21 noviembre 2019

    Randstad Professionals, Hospitalet de Llobregat (L') (Barcelona)

    Temporal

    company

    Our client is an important company of luxury and beauty sector. We are hiring a Customer Service Responsible for Spanish market. The main fuctions are: Supervise the relationship with Spanish clients in the order to cash process: ¿ Review and provide information about the situation of their orders; Deal with EDI/ SAP/e-mail orders, provide logistic or descriptive info of products; Inform the customer of the out of stock ¿ Review and provide information about invoice data (solve possible invoice issues) and about the collection and/or liability situation; ¿ Tasks within the Order & Delivery management process ¿ Unblock the EDI orders, in EDI workflow and solve the problems to be able to create the sales order; ¿ Review with the Front Office Executive and unblock the orders for delivery, Analyze & modify orders and deliveries Delivery issues/delay management ¿ Modify orders and deliveries, Liaise with Logistics for delivery issues,  Transport management ¿ Group deliveries to be prepared and shipped together to the customer, Transport follow-up with Delivery Monitoring / Logistics Invoice management ¿ Provide invoice copy to the customer by e-mail, mail or EDI. Overdue or Bad debt: ¿ Decision on the action to be taken together with Sales Team and Implementation of the agreed action  ¿ Follow up on Credit Limits and take Legal Actions. Claims management ¿ Work with F.O. Executive on claim reception and analysis (Check with Commercial conditions, pricing¿) ¿ Support on the Creation of Credit/Debit note in the system ¿ Credit / Debit note billing and AR compensation ¿ Register customer complaints Customer Master Data ¿ Update customer master data Material Master Data ¿ Review material master data for all brands;

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  • Customer Service Front Office Executive

    21 noviembre 2019

    Randstad Professionals, Hospitalet de Llobregat (L') (Barcelona)

    Temporal

    company

    Our client is an important company of luxury and beauty sector. We are hiring a Customer Service Front Office Executive for Portuguese and Spanish market. The main fuctions are: Centralize the relation with the Iberia Customers in the order to cash process:¿ Review and provide information about the situation of their orders¿ Deal with EDI/ SAP/e-mail orders¿ Review and provide logistic or descriptive information of products¿ Review and provide information about delivery data¿ Inform the customer of the out of stock that affects the orders¿ Review and provide information about invoice data (solve possible invoice issues)¿ Review and provide information about the collection and/or liability situation¿ Maintain a record of the most common issues and problems and their solving degree, so that the customer service is speeded upTasks within the Order & Delivery management process¿ Unblock the EDI orders, in EDI workflow and solve the problems to be able to create the sales order.¿ Review and unblock the orders for delivery.Delivery issues/delay management¿ Modify orders and deliveries¿ Liaise with Delivery Monitoring (Logistics) for delivery issues Follow-up and management regarding faults¿ Review and provide info requested by the Customer`Transport¿ management¿ Group deliveries to be prepared and shipped together to the customer.¿ Transport follow-up with Delivery Monitoring ¿ Review and provide info requested by the CustomerInvoice management¿ Review and unblock the orders for invoicing and generate the billing document.Overdue or Bad debt:¿ Decision on the action to be taken together with Sales Team and Implementation of the agreed action ¿ Follow up on Credit LimitsClaims management¿ Claim reception and analysis (Check with Commercial conditions, pricing¿)¿ Creation of Credit/Debit note in the system¿ Credit / Debit note billing and AR compensation¿ Take care and register customer complaintsCustomer relationship¿ Day to day communication¿ Responsiveness, provide solutions to customer requests¿ Analyze and share functional KPIs with customer to detect improvement areas.

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