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  • Customer Service Representative French

    21 enero 2020

    Randstad , Cornellà de Llobregat (Barcelona)

    Con posible incorporación a plantilla , 22.000-24.000€ al Año

    company

    Are you an open and communicative person? Do you like talking to people? We are looking for a person willing to take on a new professional adventure in a sector that does not stop growing, such as logistics. You will be working for a Multinational Company in the top global producer of specialty paper making chemicals. Our client is active in 120 countries across five continents.    Process incoming customer requests and orders; Check the orders against the customer and purchase order agreements; Respond to customer product inquiries and satisfaction issues;  Instruct and liaise with warehouses, plants and forwarders to prepare and arrange   the execution of the shipment of goods; Create and monitor outbound activities in order to complete the order; Invoice timely and accurately; Handle complaints and return shipments; Interface with and support the sales representatives; Maintain, update and file customer files, records and internal documents Monitor credit situation of the customer and liaise with credit department  and sales representatives (PM)

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