Crm Manager (B2b) en Madrid.

13 Sep 2021 publicado por Randstad

1.000-6.000 €/mes
tipo de contrato
jornada laboral
sector empresa
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customer experience manager
Marketing y Comunicación
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our client

Our client a multinational company, world leader in lighting is looking for CRM Manager to join the Global Marketing Programs&Campaigns Team.

your functions

What you'll do:

-Plan, prepare and implement automated and personalized always on CRM campaigns across various channels and touchpoints in close alignment with local channel marketing 
¿-Increase conversions and¿customer lifetime value¿through multi-channel personalization on all digital digitals, and develop campaigns accordingly for paid media, email, telemarketing, push and inbound.
-Set up outbound calling approach, develop scripts and guide external telemarketing partner 
-Continuously monitor analytics platforms and other tools to monitor and analyze the outcomes from the tests. 
-Identify and test new technologies and practices to improve conversion rate and customer engagement

position requisites

Your qualifications

In-depth expertise on CRM and tools that are used for campaigns personalization, customer decision journey mapping ideally in b2b context 

Experience with Retention strategies and tactics, personalization and analytics implementation

Experience with Adobe Experience Manager

Proven `test and roll¿ mindset for experimentation in order to build learnings and apply what works¿for bigger future efforts. ¿ 

Strong collaboration skills to work with various disciplines 

  • Formación: Licenciado, Master
  • Idiomas: Inglés: ALTO
  • Conocimientos: CRM
  • Experiencia: 5 años
why with Randstad?

Because we have thousands of job offers in our portal.

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Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.

Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.

Because we always count on you.

Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.

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