Customer Service French & English en Hospitalet de Llobregat (L'), Barcelona.
15 Mar 2023 publicado por Trabajo temporal
- 30.000-31.000 €/año
- tipo de contrato
- Con posible incorporación a plantilla
- jornada laboral
- sector empresa
- ver más
- Hospitalet de Llobregat (L')
- Contact Center
- Contact Center
- Combinada (teletrabajo y presencial)
- Do you have experience in Customer Service positions? Do you speak native French & English? Then keep on reading, this will interest you!
- our client
- Our client is a leader company in its sector that is dedicated to improving healthcare by pioneering molecular diagnostics which combines speed, accuracy, and flexibility. The company¿s solutions deliver actionable results where they are needed most ¿ from central laboratories and hospitals to near-patient settings.
- your functions
Between other tasks, you will be in charge of:
- Handling customer calls and emails.
- Processing customer orders (input data, digital order processing...)
- Tracking orders to delivery (manage incidents and delivery problems)
- Teaming up and constant contact with other departments (Finance, Logistics, Tech Service...).
- Ensuring compliance with local regulations.
- Resolving customers issues and complaints.
- position requisites
- Fluent in French and English, German would be a plus
- Previous experience in an Order Management role or in companies of Molecular diagnosis.
- Experience with ERP systems such as SAP and CRM systems such as SFDC
- Experience of EDI preferred.
- Self-motivated, confident, reliable, and able to plan and follow up on outstanding issues
- Formación: Educación Secundaria Obligatoria
- Idiomas: , Inglés: C2
- Conocimientos: , crm salesforce
- your benefits
- Annual gross salary of 30.000 ¿ + ticket restaurant
- Full-time shifts (Monday to Friday 8h to 17h)
- Hybrid work (3 days work from home - 2 days office)
- Contract directly with the company
- Previous training and onboarding courses
- International work environment
- Offices located in Hospitalet del Llobregat
- why with Randstad?
Because we have thousands of job offers in our portal.
Because we work with the best companies offering you the best jobs.
Because we assure you all the legal guarantees in your hiring.
Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
Because we always count on you.
Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for!
- about randstad
Randstad is the world leader in the HR services industry. We help people and organizations realize their true potential by combining the power of today's technology with our passion for people. We call it Human Forward.
At Randstad we promote equal employment opportunities through diverse and inclusive teams. Therefore, in our processes, we guarantee the inclusion of all people regardless of their personal condition, gender, sexual orientation, ethnicity, culture, age, religion or disability.
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