Customer Service Representativeen Madrid.

Randstad Professionals is looking for a customer service representative interested in developing in a multinational environment.

our client

Important multinational manufacturing company for strategic sector industries.

your functions

Be the focal point for all customer enquiries and either handle them directly or co-ordinate with the appropriate resources.
Edit and process orders to agreed service levels and provide information as required about its progress.
Meet regularly with key customers to fully understand expected service levels and issues relating to their business.
Provide quotations and lead-time service for standard products and follow up with the customer after quotation.
Process complaints and ensure that customers are kept informed of investigative progress until satisfactorily resolved.

position requisites

• Formación

  : Ingeniero Técnico, Ingeniero Superior, Grado

• Idiomas

  : Inglés: B2

• Conocimientos

  : office

• Experiencia

  : 2 años

Ideally educated to `A¿ Level or equivalent with good evidence of numerate skills.
Scientific qualifications would also be an advantage in view of the technical nature of both the product range and the customers¿ industries.
Mandatory Level C1 English (Effective Operational Proficiency) with the candidate being able to manage difficult situations, negotiate and write effectively, plus local language at the same level. Being operational in a third language is a plus.
Self-motivated, able to work multi-task keeping attention to detail and meeting tight deadlines.
Good communication skills, assertiveness, and effective writing.

your benefits

- Competitive salary
- Social benefits

why with Randstad?

Because we have thousands of job offers in our portal.

Because we work with the best companies offering you the best jobs.

Because we assure you all the legal guarantees in your hiring.

Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.

Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.

Because we always count on you.

Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.

Register now and find the job you are looking for!

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