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- Combinada (teletrabajo y presencial)
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.
- our client
Everyday Technogym inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the wellness lifestyle of exercise, a balanced diet and a positive mental approach, Technogym has rapidly grown into a success story of over 2,300 employees in 14 Branches, reaching 100 countries. More than 80,000 wellness centers and 300,000 private homes in the world are equipped with Technogym. Technogym has been the Official Supplier of 8 Olympic Games since 2000.
At Technogym, we reshape the present and future of physical activity every day. To pursue our mission and continue our success, we are looking for team players who are eager to invest their energy into building dreams. If you naturally fit in with our culture by practicing sport and living a healthy lifestyle and are forward-thinking, always proactive and satisfied only achieving the highest standard, move with us for a better world!
- your functions
For our offices in Madrid, we are looking for an energetic and results-oriented Telesales Specialist, who will play a key role in increasing our profitability and sales revenue through delivering a luxury sales experience.You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for sports, fitness and wellness.You will act in a crucial role in selling Technogym products and services, providing a premium customer experience, understanding the customer's needs and offering the best solution for their desires.
In this role you will:
- Create a long term relationship with our customers handle all the requests from new and/or existing customer guaranteeing the follow up activities.- Proactively generate business opportunities through marketing campaigns by creating a strong interaction (via call/email/ chat).manage caring activities to cross upsell.
- Guarantee the achievement of quarterly inside sales targets to maximize company results in an omnichannel sale organization.- Fulfill lead generation activity aimed to increase the customer base.- Manage inbound calls (customers for all segments BTB/BTC) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction.- Manage outbound calls to generate new business opportunities .- Support our sales force on the field scheduling visits.- Manage and nurture the CRM Database to ensure information is accurate and up to date.- Collect and share adequate market feedback with relevant departments.- Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable
- position requisites
- 2-3 years of experience in telesales or another sales/customer service role- Bachelor degree ideally with business development experience- Excellent (phone) sales techniques and communication, interpersonal skills- Cool-tempered and able to handle rejection- Teamwork in sales-oriented environments- Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts- Long term customer relationship approach- Ability to identify process improvements- Fluent in English- CRM management knowledge of Salesforce.com is desirable- Interest and passion for technology evolution and innovation
Passion for sports, enthusiasm, humility, pro-activity, and ethics complete the desired profile.
- Formación: Licenciado, Master, Grado
- Idiomas: Inglés: C1
- Conocimientos: , consulta
- Experiencia: 2 años
- your benefits
- - Will be dicused by the interview process.
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