It Support Specialisten Cornellà de Llobregat, Barcelona.
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tipo de contrato Indefinido
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jornada Completa
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modalidad Presencial
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sector Industrial
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salario
no informado -
puesto
técnico helpdesk -
nº vacantes
1 -
localidad
Cornellà de Llobregat -
provincia
Barcelona -
especialidad
IT y Telecom -
subespecialidad
Microsoft
¿tienes alguna duda?
Amplía la información sobre el proceso contactando con:
Ana Lopez Almazan
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our client
We are looking for an IT Support Partner to join the IT infrastructure team. Reporting to the IT Support Manager, you will provide tier II level support for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards. Through utilizing best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed.
ver menos ver másyour functions
Technical endpoint support of: computers, tablets, mobile devices, printers, handheld scanners and peripherals
Maintain client hardware lifecycle and asset management activities
Provide partnership and support for IT related projects
Complete minor and major incident management
Support application and emerging technology deployment support
Fulfill hardware and software requests ¿ Provide employee training related to employee used hardware and IT processes
Partner with teams on providing continuous improvement, MDI and lean thinking to IT processes, tools and services
Support technical solutions and ensure reliable, secure client endpoint devices. Ensure that all internal customer inquiries and issues are solved correctly and in a prompt and professional manner.
Partner with our business partners in projects and M&A activities to solution and support the proper strategically secure client endpoint solution per the business¿s needs.
position requisites
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Formación
: Grado: Grado en Ingeniería Informática -
Conocimientos
: helpdesk -
Experiencia
: 2 años
Bachelor¿s degree in a related IT technical field
IT experience providing technical customer support including troubleshooting computer hardware and software
Experience with the ServiceNow platform
Outstanding customer service skills
Strong oral and written communications skills
Strong interpersonal skills ¿ Work independently with minimal supervision
Ability to diagnose and troubleshoot client devices including computers, tablets, mobile devices, printers, handheld scanners, applications and other employee-based technologies
Strong organizational skills
Excellent problem-solving and critical thinking skills
Strong remote troubleshooting support skills
Evaluate priorities and drive effective time management
why with Randstad?
Because we have thousands of job offers in our portal.
Because we work with the best companies offering you the best jobs.
Because we assure you all the legal guarantees in your hiring.
Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
Because we always count on you.
Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for!
#weareSRC
Randstad promotes equal employment opportunities through diverse and inclusive teams. Therefore, in our processes, we guarantee the inclusion of all people regardless of their personal condition, gender, sexual orientation, ethnicity, culture, age, religion or disability.
#netZeroCommitment
Randstad encourages you to reduce your environmental impact to make your environment a better place for everyone. Our commitment to the Science Based Targets (SBTi) initiative, whose targets are based on science, drives Randstad ambition to be Net Zero by 2050.
publicado el 27/03/2024 · 912 visitas y 20 inscritos
este anuncio se cerrará el 27/09/2024
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