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1 trabajos encontrados de Director marketing

  • Inbound Virtual Customer Success Partner

    09 marzo 2021

    Randstad Professionals , Barcelona (Barcelona)



    Our client is a multinational software corporation in over more than 180 countries that is looking for an inbound Virtual Customer Success Partner (vCSP) to support in the management and execution of inbound inquiries from our Tech-Touch digital segment Your main tasks are; ¿ Manage & handle inbound requests in regional vCSP inboxes¿ Route inquiries to named vCSP when appropriate¿ Be able to apply LOB generalist knowledge to customer scenarios¿ Process contract terminations¿ Direct queries that fall outside of the vCSP role¿ Perform data analysis and provide insights into mailbox activity¿ Initiate templatized response for common scenarios

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