ofertas en contact center en barcelona.

Teleoperadores emisión comercial

07 agosto 2020

Randstad Inhouse Services , Barcelona (Barcelona)

Temporal, 950€ al Mes

Si te gusta el trato con el cliente y tienes buenas dotes comunicativas, esta es tu oferta.   Majorel es un callcenter situado en la zona de Glorias de Barcelona. Trabajarás en un ambiente joven y dinámico, donde podrás demostrar tus habilidades para con los clientes y seguir aprendiendo mientras trabajas. Dada la situación actual, de momento trabajarás desde casa.  Tendrás una formación previa de 4 dias, que harás también desde casa, para ello es necesario disponer de ordenador propio y una buena conexión de Internet.  Harás llamadas a clientes de Naturgy para ofrecerles algún producto de todos los que ofrece la compañía, con el objetivo de que lo acaben contratando.  Trabajo de Lunes a Viernes, en horario de mañanas o tardes. Serán jornadas de 30 horas semanales.   

Customer Service Inbound GERMAN

07 agosto 2020

Randstad , Sant Cugat del Vallès (Barcelona)

Indefinido, 24.000€ al Año

Do you speak native German and fluent English? We are looking for leadership at every level and team members who are cheerful, positive, confident, respectful and love helping others. If this sounds like you, keep reading and apply for this offer or contact me directly! In department of Customer Services Our Client works towards their Diabetes Care Vision and contribute to their commercial success by supporting their customers and partners, promoting and selling products, digital solutions, services as well as enabling behavioural change. They do so by acting in a customer-centric, future-oriented manner and with business sense when developing current and new services. Responsible for providing excellent customer frontline assistance through a variety of channels and technology to patients with diabetes and healthcare professionals, understanding their needs and following all the systems and procedures established.  As an Advisor, you are focused on delivering a high quality, proactive, positive, trusted customer experience and resolving a broad range of enquiries at first point of contact. Customer interaction Qualified processing and answering of technical and marketing-oriented customer requests on the telephone and in written form from the subject area of diabetes; processing complaints in accordance with internal quality guidelines and regulatory provisions Working with inbound related workflow objects such as tasks, action items or cases. Real-time administration of customer-specific data and attributes in the CRM system to provide up-to-date customer information for marketing purposes as requested by the respective country organizations, such as address, phone number, mobile phone number, email-address, etc.  Documentation management Work with the CRM system to document all customer interactions and contacts in accordance with the specifications of the internal quality guidelines Special tasks and transformation journey Taking over short-term special tasks Support of new colleagues through buddy-up sessions Regular proactive gathering of information about news and work processes Active contribution of ideas to optimize business relevant information and work processes and to the CS Transformation Journey  

Customer Service Oubound GERMAN

07 agosto 2020

Randstad , Sant Cugat del Vallès (Barcelona)

Indefinido, 24.000€ al Año

Do you speak native German and fluent English? We are looking for leadership at every level and team members who are cheerful, positive, confident, respectful and love helping others. If this sounds like you, keep reading and apply for this offer or contact me directly! In department of Customer Services Our works towards their Diabetes Care Vision and contribute to their commercial success by supporting our customers and partners, promoting and selling products, digital solutions, services as well as enabling behavioral change. They do so by acting in a customer-centric, future-oriented manner and with business sense when developing current and new services. Their Virtual Sales & Project Management organization for Europe provides virtual sales and outbound activities to support people with diabetes and healthcare professionals from 15 countries. Their VSPM team is run by diverse, multicultural and passionate people who work every day to provide the best support needed to patients with diabetes and healthcare professionals. Making outbound activities to customers and closing placements Delivering an efficient and professional sales process for the customer Achieving weekly sales and call targets As a Virtual Sales Advisor, you are focused on delivering a high quality, proactive, positive, trusted customer experience and having a sales mind to achieve success in closing sales.   Customer interaction Qualified processing and answering of technical and marketing-oriented customer requests on the telephone and in written form from the subject area of diabetes; processing complaints in accordance with internal quality guidelines and regulatory provisions Working with inbound related workflow objects such as tasks, action items or cases. Real-time administration of customer-specific data and attributes in the CRM system to provide up-to-date customer information for marketing purposes as requested by the respective country organizations, such as address, phone number, mobile phone number, email-address, etc.  Documentation management Work with the CRM system to document all customer interactions and contacts in accordance with the specifications of the internal quality guidelines Special tasks and transformation journey Taking over short-term special tasks Support of new colleagues through buddy-up sessions Regular proactive gathering of information about news and work processes Active contribution of ideas to optimize business relevant information and work processes and to the CS Transformation Journey  

Customer Service Inbound DUTCH

07 agosto 2020

Randstad , Sant Cugat del Vallès (Barcelona)

Indefinido, 24.000€ al Año

Do you speak native Dutch and fluent English? We are looking for leadership at every level and team members who are cheerful, positive, confident, respectful and love helping others. If this sounds like you, keep reading and apply for this offer or contact me directly! In department of Customer Services Our Client works towards their Diabetes Care Vision and contribute to their commercial success by supporting their customers and partners, promoting and selling products, digital solutions, services as well as enabling behavioural change. They do so by acting in a customer-centric, future-oriented manner and with business sense when developing current and new services. Responsible for providing excellent customer frontline assistance through a variety of channels and technology to patients with diabetes and healthcare professionals, understanding their needs and following all the systems and procedures established.  As an Advisor, you are focused on delivering a high quality, proactive, positive, trusted customer experience and resolving a broad range of enquiries at first point of contact. Customer interaction Qualified processing and answering of technical and marketing-oriented customer requests on the telephone and in written form from the subject area of diabetes; processing complaints in accordance with internal quality guidelines and regulatory provisions Working with inbound related workflow objects such as tasks, action items or cases. Real-time administration of customer-specific data and attributes in the CRM system to provide up-to-date customer information for marketing purposes as requested by the respective country organizations, such as address, phone number, mobile phone number, email-address, etc.  Documentation management Work with the CRM system to document all customer interactions and contacts in accordance with the specifications of the internal quality guidelines Special tasks and transformation journey Taking over short-term special tasks Support of new colleagues through buddy-up sessions Regular proactive gathering of information about news and work processes Active contribution of ideas to optimize business relevant information and work processes and to the CS Transformation Journey  

Customer Service German and English for Amazon

04 agosto 2020

Randstad , Prat de Llobregat (El) (Barcelona)

Con posible incorporación a plantilla, 21.086€ al Año

Something interesting for you¿ Are you an open and communicative person? Do you like talking to people? Are you looking for a job but don't have enough experience? You may have just found your next job. Amazon is looking for a person willing to take on a new professional adventure in a sector that does not stop growing, such as logistics. If you have a digital spirit, you are a positive and decisive person, and you could spend the day managing routes, read on, this is for you! You will find yourself working in a multicultural environment, with development opportunities and offices in El Prat.  Sounds good, right? You will work in Amazon, an e-commerce US company that does not stop growing and is dedicated to offering cloud logistic services worldwide. You will be part of the company's Traffic Operations team, where you will perform the following tasks: Make and receive calls and emails. Multichannel communication You will work in a contact center environment, supporting delivery drivers on their routes. Don't worry, we'll train you before. Use excel spreadsheet. You will answer and resolve doubts, queries related to driver´s routes issues. Enter data into the company´s systems. Report tasks and fulfillment of objectives.

Atención al cliente Seguros HOGAR

28 julio 2020

Randstad , Cornellà de Llobregat (Barcelona)

Temporal, 9€ la Hora

¡Estamos buscando tramitadores y tramitadoras de seguros de HOGAR! Si tienes experiencia y estás buscando un trabajo temporal para este verano, sigue leyendo. Cuidamos de ti, por lo que todo el proceso de selección se llevará a cabo en remoto. Multinacional especializada en el negocio de los seguros desde su creación y también en la gestión de activos desde 1983. La empresa está presente en 56 países y emplea a 157.000 personas y es considerada como una de las aseguradoras más grandes del mundo. Tus funciones serán... - Atención a los asegurados, clientes, proveedores y agentes. - Apertura, tramitación y seguimiento de los expedientes.  - Gestión de incidencias y reclamaciones. - Tareas administrativas propias del puesto.

Logistic Service Assistant con SAP

28 julio 2020

Randstad , Barcelona (Barcelona)

Temporal, 20.000-22.000€ al Año

Si tienes como Customer Service y el SAP no tiene ningún misterio para ti... ¡Te estamos buscando! Nuestro cliente es una importante compañía biotecnológica encargada de algo tan importante como esencial: la comercialización de vacunas médicas. Su principal misión es llevar las vacunas contra la gripe allí donde se necesiten. Como asistente de logística y reportando directamente al director, tus funciones serán: - Introducir los pedidos durante la campaña de la gripe a través del programa SAP. Para ello, tendrás que introducir a todos los clientes y grabar sus pedidos. - Trabajar directamente sobre las incidencias diarias: serás el link entre los clientes y la plataforma logística, dando solución a todos los problemas que puedan crearse durante el día. - Coordinarás las entregas con los transportistas. - Tareas administrativas asociadas, como por ejemplo, contestar los correos entrantes.

Gestor/a telefónico con inglés y catalán

24 julio 2020

Randstad , Barcelona (Barcelona)

A determinar durante el proceso, 17.000€ al Año

¿Quieres trabajar como gestor/a telefónico de atención al cliente? ¿Te interesa el sector de la sanidad? ¿Buscas un trabajo a tiempo parcial que te permita compatibilizar con otras actividades? En Randstad seleccionamos gestores/as de atención al cliente para  trabajar en la franja horaria de mañanas, para dar soporte a un centro médico situado en Barcelona . Se requiere experiencia en el sector de la atención al cliente, buscamos personas con carácter empático y con un nivel alto de inglés.  Se trata de una organización que se responsabiliza del departamento de atención al cliente telefónica de profesionales y empresas, entre las que figuran centros médicos, clínicas, despachos profesionales, startups, empresas de venta por Internet, fabricantes de maquinaria, ingeniería informática, etc. El equipo que formamos es responsable de la gestión de las llamadas recibidas de estas cuentas según los protocolos y formación que realizamos desde dirección. Tus funciones: - Gestión de agendas médicas. - Gestión de recados y transferencia a contactos. Transferencia de llamadas a diferentes departamentos. - Información de productos y servicios. - Apertura de incidencias para gestión por el contacto correspondiente. - Seguimiento de calidad y organización de visitas.

Televenta diferentes horarios

24 julio 2020

Randstad , Barcelona (Barcelona)

A determinar durante el proceso, 7-8€ la Hora

¿ Tienes experiencia como teleoperador/a de ventas? ¿Estás acostumbrado/a a trabajar por objetivos? En Randstad, buscamos candidatos/as como Tú! Reconocida empresa del sector que comercializa  diferentes productos y servicios por teléfono. - Emisión de llamadas con fines comerciales - Cierre de ventas por teléfono - Funciones de soporte administrativo dentro del departamento

Teleoperadores recepción comercial tardes

24 julio 2020

Randstad , Barcelona (Barcelona)

Temporal, 950€ al Mes

Si te gusta el trato con el cliente y tienes buenas dotes comunicativas, esta es tu oferta.   Majorel es un callcenter situado en la zona de Glorias de Barcelona. Trabajarás en un ambiente joven y dinámico, donde podrás demostrar tus habilidades para con los clientes y seguir aprendiendo mientras trabajas. Dada la situación actual, de momento trabajarás desde casa.  Tendrás una formación previa de 4 dias, que harás también desde casa, para ello es necesario disponer de ordenador propio y una buena conexión de Internet.  Recibirás llamadas de clientes de Naturgy y tu trabajó consistirá en atenderles y ofrecerles algún producto de todos los que ofrece la compañía, con el objetivo de que lo acaben contratando.  Trabajo de Lunes a Sabado, ( Sabados rotativos), en horario de tardes, de 16h a 21h (Sabados por la mañana) Serán jornadas de 35horas semanales.